Tom's Pawn in 702 North Brooks Street

Customer Reviews about Tom's Pawn:

• ★ ☆ ☆ ☆ ☆
  I ignore the fact that nobody at this location is EVER very friendly because it is a pawn shop and pawn shop attendants are often rude but after today I know this pawn shop broke the mold. Several I found a 30.00 Coleman tent here. I was headed to buy a new tent so this seemed like fate. I asked the employee if everything was in the bag and after she assured me that "yes, we make everyone set the tents up when they bring them in" I made the purchase. So here I am..myself, my husband and 5 kids are ready for our Easter camping trip when we find OUR TENT HAS NO POLES. So I call, upset that I was lied to. I told the lady claiming to be the manager what happened and her response was treat me as if I were nothing of a bother. She finally looks up my purchase and then offers me my money back. Then she proceeds to tell me that it was not the fault of her employees and that someone MUST have stolen the 8 tent poles. I told her that seemed a little unlikely as the tent was on a shelf right in front of the check out counter and if someone stole 8 poles she needed to educate her employees in loss prevention or point the finger at them. After which she got really defensive and her offer of money back turned into store credit. Well...I did not buy the tent on store credit and they were the ones who sold me a tent without poles. But she refused my refund because "I don't like that you are accusing my employees of stealing." Finally I asked to speak to the owners but she refused to give me their contact information. So here I am..leaving a negative review because this place robbed me of my 30 bucks. Why should I have store credit for a store that will NEVER see a dime from me ever again? Why should I have it at all, they are the ones who were deceitful in the sale of the merchandise! Never again...and I will make sure all who will listen (ie:friends, family, strangers, fans of my novels) stay clear of Tom's pawn.
  By Jennifer Lynn Bostick, August 23, 2017
• ★ ★ ★ ★ ★
  best place to come get a loan great pepole work here they are great
  By Silver Hernandez, November 01, 2016

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About Tom's Pawn in Brazoria